Question 1

Can this power station compatible with the UK specification devices?

Accepted Answer

Dear customer,

Please note that the VDL HS2400 power station is specifically designed to be compatible with devices that use the UK 230V standard. With three 230V AC outlets, this power station is compatible with UK three-pin plugs, allowing you to power your devices seamlessly. Whether you need to charge your laptops, home appliances, or other electrical devices, this power station has got you covered.

For customers outside the UK who require power stations with different voltage or plug standards, we recommend visiting our respective Amazon stores in your specific country. There, you can find power stations tailored to your region's specifications.

VDL SUPPORT TEAM

Question 2

How should I store the power station?

Accepted Answer

Dear customer,

To ensure the longevity and optimal performance of your HS2400 electric generator power station, we recommend following these simple guidelines.

1. Power Down When Not in Use: This helps conserve energy and prevents unnecessary battery drain.

2. Store in a Cool and Dry Place:  Avoid exposing the power station to direct sunlight, extreme temperatures, or excessive moisture, as this can potentially damage the internal components.

3. Regularly Check Battery Level: It is recommended to monitor the remaining battery level of your portable power station in three months as a cycle. If the battery level drops below 30%, it's time to recharge the power station to 50%-100%.

VDL SUPPORT TEAM

Question 3

What kind of solar panels can I use to charge the HS2400 power station?

Accepted Answer

Dear customer,

To ensure the proper functioning and longevity of your solar power station, it is important to follow these guidelines:

1. Solar Input Port Type: The solar input port is XT90 MPPT port. The maximum input power of XT90 MPPT solar charging is compatible with 500w.

2. Voltage/Current Limit: It is crucial to ensure that the output voltage of your solar panels does not exceed 50V and not less than 11.5V. In addition, the current should not exceed 25A. Operating the system beyond this threshold can potentially damage the power station and compromise its performance.

3. Enhanced Compatibility with VDL SC0201: For optimal performance and improved compatibility, we recommend utilizing VDL SC0201 solar panels. These panels are specifically designed to work seamlessly with the XT90 MPPT solar panel, ensuring efficient charging and reliable power supply.

Thank you for choosing our brand. We look forward to serving you and resolving any queries you may have.

VDL SUPPORT TEAM

Question 4

How long does it take to fully charge with AC charging?

Accepted Answer

Dear customer,

Key Features of the HS2400 energy storage generator :

1. High Input Power: When using a wall charger, the HS2400 supports an input power of 1100W, allowing for a fast and high-capacity charging experience.

2. Rapid Charging: With the HS2400, you no longer need to wait all day for your devices to fully charge. In just about 2 hours, this energy storage station replenishes its battery, ensuring that your devices are promptly powered up and ready to go.

Note: Actual charging times may vary depending on the device and charging conditions.

VDL SUPPORT TEAM

Manufacturer	Shenzhen Hanying New Energy Technology Co., Ltd.
Part Number	UK-HS2400
Product Dimensions	38 x 27.7 x 32.5 cm; 22 kg
Item model number	HS2400
Style	HS2400
Power Source	AC/ Solar Powered/ Car Charge
Voltage	230 Volts
Wattage	2048 Watt-hours
Special Features	Portable, Charge-and-Play, Massive capacity 2048Wh, High Watt 2400W, UPS
Included Components	1 x Portable Power Station 2400W, 1 x User Manual, 1 x Car Charger Cable (Car charge-XT90), 1 x ‎AC Power Cable, 1 x Solar Panel Cable (Multi contact 4-XT90)
Battery Cell Type	Lithium Ion
Battery Capacity	2048 Watt Hours
Item Weight	22 kg

VDL Portable Power Station, 2048Wh LiFePO4 Home Battery Backup, 3 2400W 230V AC Outlets(4800W Surge), Solar Generator for Off-grid, Outdoor, RVs, Camping, Emergency HS2400 (Solar Panel Optional)

Details

Description

Specifications

Have a Question? See What Others Asked

Common Questions