Question 1

Is there an instructional video on how to use this foot massager properly?

Accepted Answer

Dear Customer,

Yes, we do provide an instructional video on how to properly use the foot massager. It offers step-by-step guidance on its usage, including cleaning instructions.

If you have any further questions or need assistance, please don't hesitate to reach out. We are here to help.

Best regards

Question 2

Can I explore using this foot mat for areas other than the feet, like the calves or lower back?

Accepted Answer

Dear customers,

Absolutely!  Foot pads are not limited to feet. It can be used on the calves, palms, arms, and even the buttocks. Its versatile design allows for multiple areas of application, providing relaxation and relief wherever you need it.

Plus, the mat is collapsible for easy storage in your bag or suitcase. You can easily fold it up and take it with you, ensuring you can enjoy its benefits wherever you go.

If you have any other questions or need help, please let us know.

Best regards

Question 3

Before purchasing this product, is there anything I need to be aware of?

Accepted Answer

Dear Customer,

Thank you for your question. Please note that the device is not recommended for the following situations:

*Pregnant individuals.
*Individuals with heart disease, especially those who have a pacemaker or automatically implanted cardiac defibrillator (AICD).
*Individuals with deep vein thrombosis (DVT).
*Individuals with severe high blood pressure.
*Individuals with metal or plastic implants.
*Individuals with a sprain or wound in the lower limbs.
*People with open wounds, broken skin, or skin allergies

It is important to consider these factors before using the product to ensure your safety and well-being. If you have any further questions or concerns, please don't hesitate to contact us. We are here to assist you.

Best regards

Question 4

How do you charge it and what kind of batterie do you use?

Accepted Answer

Dear customers,

Thank you for asking about the charging and battery specifications of our foot massage mat. We will be happy to provide you with the necessary information.

The foot massage mat comes with a USB Type-C cable for charging. To charge the mat, follow these steps:

1. Connect one end of the USB Type C cable to the charging port of the foot massage cushion.
2. Plug the other end of the cable into a power source, such as a wall adapter, computer, or power bank.
During the charging process, the blue light on the host controller will start to flash, indicating that it is charging. After the main unit is fully charged, the blue light will remain on.

Please note that the main foot massage mat cannot be used while it is charging. It is recommended to fully charge the console before use for the best experience.

If you have any other questions or concerns, please feel free to contact us.

Sincerely

EMS Foot Massager Mat–Foot Massager Pad–Foldable Feet and Calves Massage Machine with 8 Modes and 19 Intensity Levels for Muscle Relaxation, and Pain Relief

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