Lively Jitterbug Flip2 - Flip Cell Phone for Seniors - Not Compatible with Other Wireless Carriers - Must Be Activated with Lively Phone Plan - Red Flip Phone

I ordered the phone for my mother-in-law. She likes the flip phone style it's the perfect phone for her.

Great phone. Really loud and clear for my hard of hearing husband.

The phone is nice, very well made. The issue I have is with the phone company after activation, and being billed a month in advance for service.

Good but not Great. The user interface tries to do too many things: take pictures, videos, do text messages, check voice mail, check missed calls . . . Seniors need a phone that does one thing GREAT (make phone calls) and move everything else to the back burner, still available, but buried away in the menus for savy Seniors who feel like exploring bonus features. There are so many things they could have done to make phone calling easier. This is actually better than other flip phones, but not as much as hoped for. I'd suggest they make the call menu top priority for the phone, scroll down and have the contact names right there, then press okay and it immediately calls that contact. To do anything else should require navigating through the MENU which could be at the top, right above all the contact names. Easy, problem solved, and many more aging seniors would be able to use it.----EDIT---- My mother is constantly accidentally turning the volume down (pressing the buttons on the side) and then saying things like "I can't hear you I can't hear you I can't hear you" and has difficulty figuring out she needs to turn the volume back up. subtracting another star. surprisingly difficult for her to use this phone---REEDIT -- this is an AWFUL PHONE, Mom and I can't figure out how to adjust the ringer volumn up, I tried to talk to her on another phone telling her which button to press, the volumn button on the side that the manual clearly specifies, didn't work, she actually got it to drop down to silent. 0 stars now, if can't figure it out will have to cancel---Re-REedit 3rd time -- Mom still can't figure out how to adjust the ringer volume. It arbitrarily gets set to Ringer-OFF (I suspect from hitting the side buttons by accident) then the phone does't ring and she doesn't answer it, and when she tries to adjust the volumn while I'm on the phone with her, when I tell her how, she adjusts the Conversation-Volume. The folks at Jitterbug need to get a phone design that's not prone to senior citizens accidently pressing the ringer volume to OFF. It's more than a head-ache, it causes her to NOT HEAR THE PHONE RING. sure, young folks can figure out what's going on, and try not to do it again, but elderly seniors don't learn from past mistakes and cant figure things out easily. I have to give this phone an F rating, bad design of ringer volume and conversation volume on the side, too easy to accidentally press. okay for seniors with sharp minds, and elderly . . . but folks, this is a "jitterbug" F

Phone came packaged in a box with security seals. Everything you need is in the box and setup is easy. Customer service handles the set up and also assists with transferring a phone number from another provider.

To make sure you check the phone and make sure it works when you receive it right away my son bought 32 of them didn’t work. The problem was when he dialed out he couldn’t hear the party on the other line that is a defect and we did send them back otherwise the phone that does work is fine.

The phone came the next day. to open an account was quick and easy. The Phone was up and running within 15 Minutes

I am 89 and not good with technology. My son set this simple cell phone up for me and it is perfect for my needs. I can easily carry this flip phone everywhere with me and I am never out of communication with other people. And it is small.