Seatcraft Hawke Home Theater Seating Sofa - Performance Fabric - Power Recline - Adjustable Powered Headrests - Fold-Down Table - AC USB Wireless Charging - Cup Holders - Pillows - Jasper Tan

This is a great sofa well built. Very comfortable with two small issues that would not make me return it.First I will go over the good since its the majority, the build quality feels good very well built. The motors are good and the controls are great. The center dash is awesome but for one issue, the Qi charging pad is surrounded by padded upholstery which pushes any phone higher than the charging pad so you have to push it down and hope the padding does not push it back up. The rest of the sofa is great, the USB ports work great and the power connection is convenient.Now for the two miner issues, one is that the padding on the head rests are fuller than the back rest so your head is pushed forward more than your back so your neck hurts after a while. To address the issue I just use a small back pillow.Second is that the base is one whole piece and moving it into a small room with a hallway was almost impossible, had to stand it upright then swing it in from bottom, it was an adventure to get in. This will not be an issue if you will be setting it on a living room or larger room.Ordered from HT Outlet, was missing a part and they shipped it within a few days. Great customer service.

instead of a built in wiring harness they cheaped out and added no less than 4 separate plugs that need to be constantly plugged in. so buy an extension cord with atleast 4 outlets, that can fit underneath your couch because the plugs on this couch are short, and i mean really short, unless your couch is backed up directly against an outlet (and that outlet has 4 receptacles) so you definitely need surge protector.the material seems shoddy, they just stuffed the cushions with stuffing which will compress over time, you cant control the back independently from the legs, the wireless charger is recessed in an area thats too small for most phones, the hand controls and USB hookups are on the inside of the arm of the couch which is extremely uncomfortable. and if youre over 5' 9" forget about sitting in this thing comfortably as the headrest is so low it hits your shoulders pushing them forward. its not a natural sitting position. ontop of that its much much heavier than even the old pullout bed couches, this weight mixed with the 4 separate plugins makes it near impossible to move easily for carpet cleaning.i say hard pass. this is a 600$ chinese built couch passed off as real furniture for triple the price.

I do not recommend this sofa. I bought it in October 2019. In December 2019, the electronics broke on one of the foot rests so it remains in the up position and only does down while holding the button. I had to have someone hold the button in the down position while unplugging it to be able to continue to use the sofa. In June of this year, I noticed the fabric starting to go thin and holes began to appear. I had to start covering the seat to protect it from more holes. Now, in September 2020, the middle seat caved in just from putting my hand down to readjust my position. This sofa is less than a year old and it needs to be replaced because it is just broken in too many ways. All of this is from a household with two adults and no children that do not abuse their furniture.

This is a very nice couch. The only thing I wish was that the controls would have been put on the outside rather than inside chair. I will accidentally hit the auto button and it will start putting it into whatever saved position I had it in. That's slightly annoying. Other than that it's definitely a good buy.

Delivery arrived on time and the drivers were great. They brought the huge box in exactly were I needed it and even waited while I checked the contents. I checked by the way because I was slightly confused. I read some reviews that said it came in two boxes so I was nervous at first but thankfully both parts of the sofa were in one box. You could put the sofa together yourself but it was definitely easier with two people. The sofa was wrapped well and had no damage so when I start to put it together I was slightly confused due to the instructions included being from the loveseat model. After some head scratching we were able to figure it out. Just an FYI you will need a power strip due to the amount of plugs for all the electronics. As far as comfort goes it’s great so far the memory button for your preferred seat position is a great feature as well. The flip down middle seat with the cup holders and wireless charger is great and stays down most of the time in my home. We will see how durable it is in the long run, I like lounging on my couch as much as possible so it will get tested

comfort and quality the electronic is very sensitive

Controls short (shock you) and fail in 18 months. Customer service won't respond to multiple attempts to reach them. A complete waste of money.

Looks great, but very difficult to put together and did not have any instructions.